Last updated: February 24, 2026
1. Information We Collect
We collect information necessary to provide our community management services, including:
- Account Data: Name, unit number, email address, and phone number.
- Usage Data: Information about how you interact with our platform, such as login times and features used.
- Communications: Messages sent to the Board or Management through the platform.
- Payment Information: Transaction history (credit card details are processed securely by our payment provider and are not stored on our servers).
2. How We Use Your Information
We use your information strictly for community management purposes:
- To provide, maintain, and improve the Service.
- To process HOA dues and other payments.
- To send you important community notifications (e.g., meeting notices, emergency alerts).
- To verify your identity as a resident or board member.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share information only in the following circumstances:
- With Your Association: Board members and Property Managers have access to resident data necessary for their duties.
- Service Providers: Third-party vendors who assist in operating the Service (e.g., hosting, payment processing), subject to confidentiality agreements.
- Legal Requirements: If required by law, court order, or to protect the safety of our users.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
5. Security
We implement industry-standard security measures, including encryption in transit and at rest, to protect your personal information. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. Please contact your Association Manager or our support team to exercise these rights.